Service Blueprint – Know everything you need to
If you have been using customer journey mapping, know for a fact that the service blueprint is just an extension of the same. It helps add more structure to the existing map.
Management
Kanban Board: A tool to maximize work efficiency
Kanban boards are organizing mechanisms used by firms to streamline workflows and maximize the productivity of the workforce. Amongst all available mainframe techniques, Kanbans are uncomplicated and can be smoothly implemented and utilized within an organization. In fact, companies urge their staff members to incorporate Kanban ideologies into their daily work cycle rather than halting … Read more
Self-Reflection through SWOT Analysis
Anupam Kher, an Indian Film Actor published a book in 2011, which was titled, “The best thing about you is you”. The book revolves around the process through which a person attains self-awareness and inner peace through citing examples from the authors life. One of the chapters spoke about how we’re the masters of our … Read more